Frequently Asked Questions (FAQs)
Answers to the questions we get asked the most – so you can shop with confidence.”
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure online banking transfers. All payments are processed through trusted providers with encrypted security.
How long will my order take to arrive?
UK orders usually arrive within 2–5 working days. International shipping times vary depending on location but typically take 7–14 working days. Express delivery options are available at checkout.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Can I track my order?
Absolutely. Once your order is dispatched, you’ll receive a tracking link via email so you can follow your delivery’s progress.
What is your return policy?
You can return most products within 14 days of delivery for a refund or exchange, provided they are in unused condition and in the original packaging. Certain items, such as opened software or hygiene-sensitive products, are non-returnable.
Do your products come with a warranty?
Yes. Most of our electronics are covered by a 12-month manufacturer warranty against defects in materials or workmanship. Please check the product page for specific warranty details.
Are your products new or refurbished?
We primarily sell brand-new products, but from time to time, we may offer certified refurbished items. These will be clearly marked on the product page.
How secure is my personal information?
Your privacy is important to us. We use industry-standard encryption and never sell your personal data. For full details, please see our Privacy Policy.
