Privacy & Policy
1. Introduction
Alpha Church Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, purchase products, or otherwise interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Contact Information – Name, email address, phone number, billing/shipping address.
Account Information – Username, password, order history.
Payment Information – Card details (processed securely via third-party payment providers).
Device & Usage Information – IP address, browser type, operating system, pages visited, time spent on our site.
Communication Data – Messages you send to us via email, chat, or contact forms.
3. How We Use Your Information
We use your personal information for:
Processing and fulfilling orders.
Managing your account and providing customer service.
Sending order updates, promotional offers (with consent), and important notices.
Improving our website, products, and services.
Complying with legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service Providers – e.g., payment processors, shipping carriers, IT support.
Legal Authorities – if required by law or to protect our rights.
Analytics & Marketing Tools – for website improvement and relevant advertising (only with your consent where required).
5. Your Data Protection Rights
Under the UK GDPR and other applicable laws, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to processing or withdraw consent at any time.
Request a copy of your data in a portable format.
To exercise your rights, contact us at: contact@alphachurch.co.uk
6. Cookies
We use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can manage or disable cookies in your browser settings.
